Privacy policy

PRIVACY POLICY FOR THE SOLIS ISLAND PLATFORM AND WEBSITE

This version is effective as of September 9, 2022.

INTRODUCTION
We, that is, "SOLIS ISLAND" are committed to protecting the personal information we collect, use and disclose in the course of our business, in accordance with the requirements of applicable law and regulations. This privacy policy sets out, in general terms, the terms and conditions relating to the collection, use, communication and protection of the personal information of the users of our Platform and our Internet site, as defined in the SOLIS ISLAND Terms of Use.


DEFINITIONS
The term "personal information" refers broadly to information about identifiable individuals.


RESPONSIBILITY
Under applicable laws and regulations, SOLIS ISLAND is responsible for personal information that we collect or that is in our possession or control.

You are responsible for providing us with accurate and up-to-date information and for keeping it up to date when it changes.

DATA COLLECTION AND USE
We collect data in the following ways, among others:

Data you provide to us:

When you create your user account to access and use our Platform, you are required or permitted, as applicable, to provide personal information, such as your name, company name if applicable, email address, home address, phone number, gender, etc. We record this personal information in order to identify you, to provide you with our Products and to enhance your experience on our Platform and website.
Data we collect when you use our Platform:

We also collect non-personal information when you use our Website including the Platform. To access and use the Platform, you must accept cookies. Cookies are small data files that are sent to your browser or mobile application and stored on your device's hard drive when you visit certain websites or mobile applications, in this case our Platform. Cookies and other similar technologies that may be used are used to recognize, track and analyze your visits to and use of such sites or applications, in this case our Platform and our website. By accessing and using our Platform, you also consent to the use by us of any other tracking or geolocation technologies on you solely for the purpose of recognizing, tracking and analyzing your access to and use of our Platform and website. The information collected in this manner is used to facilitate and improve the experience of Platform Users or to create new services or features, as appropriate.


OTHER WEBSITES
Our website or Platform may allow you to be directed to other websites or mobile applications, such as a SOLIS ISLAND business partner's website. The operators of these other websites may also collect your personal information, as well as information generated through the use of cookies when you link to their website. We are not responsible for how these third parties collect, use or disclose your personal information.



SERVICE PROVIDERS
We may hire subcontractors to perform services on our behalf. These subcontractors are permitted to use personal information only to provide services we have entrusted to them and must not use it for any other purpose. We require a firm commitment in this regard from all our contractors.


SECURITY MEASURES

We have adopted security measures to protect against unauthorized access to personal information. These measures include, but are not limited to, the following

Implementation of a basic SSL certificate (HTTPS);
SOLIS ISLAND is committed to using a hosting service provider that complies with industry standards for information security and privacy;
For the processing of financial data, SOLIS ISLAND deals with service providers that comply with the Payment Card Industry Data Security Standard (PCI DSS)
SOLIS ISLAND employees who have access to personal information are subject to confidentiality obligations.

COMPLAINTS AND ACCESS REQUESTS
Any individual with respect to whom SOLIS ISLAND holds personal information may make a request for access or complain about non-compliance with this policy.

Complaints and access requests may be made in writing by e-mail to: contact@solisisland.com

Upon receipt of a written request, SOLIS ISLAND will inform the applicant whether it holds personal information about him or her and will process the request in accordance with the applicable law. SOLIS ISLAND may deny an individual access to his or her information in accordance with applicable law.